Job Title: SEN Transport Passenger Assistant
Contract: Permanent Term Time only *
Location: various
Hours: 20 hours*
Salary: Pro Rata £11,493
Closing date: 28/10/25
Interview: 10/11/25
The role
The role of Passenger Assistant transporting children with special educational needs is hugely rewarding. The transport journey to school or college is a key part of the day for these children and making that enjoyable will make a real difference to their daily lives.
Passenger Assistants work in the council’s Special Transport team, providing transport for pupils accessing school and college placements in Hereford and the surrounding area. The majority of transport routes start and finish in Hereford but there are also opportunities to work in other areas of the County.
You will be responsible for supervising children with special educational needs on their taxi or minibus journey from home to school or college, helping them board and alight the vehicle, and making sure they have a safe, and enjoyable journey.
The hours are approximately 07:00 to 09:00 and 15:00 to 17:00 Monday to Friday during school term time only. The work involves issues of a sensitive and confidential nature and applicants will need to display a clear understanding of the need for complete confidentiality.
Benefits of the role
- Long term job security
- School term time work only
- Flexibility to do other things during the day time and school holidays
- Rewarding work that makes a real difference
- Good rates of pay and pension scheme
- Working as part of a friendly team
About You
- You should have experience of supervising children.
- You will need to have good communication skills and the ability to work independently as well as part of a team.
To arrange an informal discussion about the role with Louise Hartfield , Transport Coordinator , please contact
[email protected]
In return we offer a comprehensive training programme covering all aspects of our service delivery.
Benefits of working for Herefordshire Council:
A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Pension Scheme Enrolment in the Local Government (LGPS)
- Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.