Job Title: Commissioning Officer
Contract: Fixed Term until September 2026
Location: Plough Lane
Hours: 37
Salary: HC08 £36,363 - £40,777
Closing date: 2nd November 2025
Interview date: w/c 10th November
The Role
We are seeking a Commissioning Officer to join our All Age Commissioning function, working within Living Well. In this pivotal role, you will play a crucial part in contributing to the operational delivery of service objectives at each stage of the commissioning cycle, supported by the Commissioning Manager. This will include ensuring effective commissioned services, robust contract and performance management, quality services for residents, and effective partnerships and market management.
Commissioning Officer – Living Well
This exciting role will work within a team, under direction of the Commissioning Manager, to develop and transform services for working age adults. This will involve building strong relationships with our community activity and supported living market, ensuring sufficiency of placements and developing models of care to ensure sustainability. The post holder will also work with the Commissioning Manager to develop solutions for individuals with complex care needs and further develop the replacement care offer in Herefordshire, to include the exploration of opportunities for joint commissioning.
Our mission as a directorate is to “enable diverse, inclusive, vibrant, connected communities where people feel safe, keep well and look out for each other”. If you are passionate about commissioning and thrive in a dynamic and challenging environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of Herefordshire Council and contributing to our mission of delivering outstanding public services.
What will you be doing?
As a Commissioning Officer, you will work as part of a team directed by the Commissioning Manager to commission high quality, best value services that meet the needs of some of our most vulnerable residents. This will include supporting with the delivery of a range of commissioning strategies and plans in partnership with a range of internal and external stakeholders.
You will work closely with colleagues across the service, corporate colleagues and key stakeholders, including people who use our services and their Carers, to deliver agreed commissioning outcomes.
About You
As a Commissioning Officer you will be:
- You’ll be passionate about improving the lives of working age adults with Care Act eligible needs and committed to delivering high-quality services.
- Confident in implementing all stages of the commissioning cycle, with reference to needs analysis, planning, designing, implementing and reviewing service change.
- Have experience of commissioning or service delivery for vulnerable groups.
Please refer to the person specification and job description for full details of the role and where possible reference this within your application.
To arrange an informal discussion about the role with Hannah Offord, Commissioning Manager Living Well, please contact [email protected]. Please note Hannah is not available between Wednesday 22nd October and Monday 3rd November. During this time, please contact Manny Jhawar-Gill, Head of Service, Living Well [email protected]
We Offer
A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Starting Salary of £36,363
- Pension Scheme Enrolment in the Local Government (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28
Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.
One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
To find out more about what it’s like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: www.spiritofherefordshire.com.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected]
Creating an Inclusive Workplace
Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans.
For more information on our Employee Network Groups please click here: Spirit of Herefordshire
Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we’re seeking!
How to apply
To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we’re looking forward to meeting you!
Community Wellbeing is connecting and belonging to the place where you live, feeling safe and having pride in your community.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Stronger Together, Building Brighter Futures