Early Help Family Support Worker

Introduction

The Early Help family support team is seeking to appoint two dynamic family support workers. You will work directly with vulnerable children (aged 0-18) and their families to promote their welfare and development. You will be delivering targeted support in the home using a solution focussed approach to build supportive and empowering relationships with families and reduce the need for higher level support. We work in close partnership with other agencies and professionals across Herefordshire to provide and co-ordinate a package of support that will address all the family’s needs.

The Role

 

You will have experience of working with children and their families in a multi-agency environment and be skilled at engaging children, young people and families to deliver a wide range of interventions. We will provide you with regular supervision, training, the opportunity for progressive professional development and the chance to work with a well-established team dedicated and committed to achieving best outcomes for children in Herefordshire.

As an Early Help Family Support Worker you will be responsible for helping to improve outcomes for children and young people through direct work in family homes or from children’s centres/community venues.  Knowledge and experience of delivering targeted evidence-based services to families is desirable alongside the ability to encourage engagement and enhance children’s development and early experiences.  Within the role you will be responsible for assessing children’s needs, working with their families and support network to achieve positive outcomes and sustained change. 

Ideally you will have experience of working in a multiagency team environment as collaboration with colleagues and partner agencies is essential to the role.  You will work within a team that covers the whole of Herefordshire, so the ability to drive and access to a car is key.  Whilst you will have opportunities to work with other team members there will be times when lone working is required.

If you are excited by the prospect of working for a service that put the needs of children and families at the heart of everything we do, then we would really like to hear from you.

 About You

• Dynamic and committed professional with a strong drive to support children in achieving the best possible start in life.
• Ambitious and passionate about child development and improving outcomes for children and young people.
• Good knowledge and understanding of Early Help and Child Development, including practical application in family settings.
• Experience working with young children and families, ideally in a supportive or intervention role.
• Ability to deliver targeted, evidence-based services to families to encourage engagement and enhance children’s development.
• Strong assessment skills to identify children’s needs and work collaboratively with families and their support networks to achieve positive, sustained change.
• Effective collaboration skills for working within multiagency teams and building strong partnerships with colleagues and external agencies.
• Flexibility and independence, including the ability to work alone when required while maintaining professional standards.
• Full driving license and access to a car, as the role involves travel across Herefordshire.

We Offer

 A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £32,061 - £36,363
•  Market rate supplement: £5,000 per annum
•  Professional development: protected time and budget to develop yourself and your career
•  Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
•  Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
•  Flexible working: including the potential for job-sharing, part-time hours and agile working.
•  Employee Assistance Programme: 24/7 access to support and counselling
•  Payment of professional membership fees (based on role requirements)
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community.

Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.

It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care.

If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.

Herefordshire Council Plan

The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-2028

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected].

If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.

Commitments, Covenants and Statutory Obligations

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
• We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
• We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.

To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role.

Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, the C&YP Recruitment Team will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too.

Good luck, we’re looking forward to meeting you!