Job Title: Catering Assistant
Hours: Monday - Thursday 10am-2pm (some Fridays required as overtime to cover annual leave on occasion)
Location: Plough Lane, Hereford
Salary: Hoople Band B £23,826 - £28,251 pro rata (£10,303 - £12,216 per annum)
Contract: Permanent
Closing Date: 10th February 2026
Are you someone who enjoys working with the public in a fast-paced, hands-on environment? We’re looking for a reliable and enthusiastic Catering Assistant to join our busy café team.
About the Role:
-
Serving food and operating the till
-
Using the coffee machine (barista training a plus but not essential; full training provided)
-
Assisting the chef with food preparation (both hot and cold dishes)
-
Washing up (all staff share pot washing duties)
What We’re Looking For:
-
Exceptional customer service skills
-
Ability to thrive in a fast-paced environment
-
Flexibility and willingness to be multi-skilled
-
Food hygiene certificate desirable but not essential (training available)
While this role can be demanding and busy, our team is welcoming, friendly, and supportive. We’re a tight-knit group who genuinely love what we do and enjoy working together.
If you’re ready to join a team where you can learn, grow, and contribute, we’d love to hear from you!
Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
PLEASE NOTE: Applicants must apply online for this vacancy.