Revenues Officer
Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band C £27,427 per annum
Contract: Permanent
Closing Date: 2nd October 2026
Interview Date:13th October 2026
An exciting opportunity has arisen to join our high-performing Revenues and Benefits team as a Revenues Officer, working in a fast-paced and dynamic environment.
As part of the Revenues Team, you will support the collection and recovery of a range of income streams, including housing benefit overpayments, social care charges, rent arrears and trade waste charges. The role involves working with residents, businesses and internal teams to ensure debts are recovered promptly and in line with relevant legislation and procedures.
We are looking for a motivated individual with a positive, ‘can-do’ attitude who can communicate confidently with a wide range of customers. You will need strong organisational, numerical and negotiation skills, along with the ability to maintain accurate records and manage competing priorities.
You should be comfortable working as part of a team while also using your own initiative to achieve results.
This is a great opportunity to join a busy and supportive team and build a career in Revenues and Benefits.
Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
PLEASE NOTE: Applicants must apply online for this vacancy.