Herefordshire Council are seeking a passionate and inspiring Parking Services Manager to lead the Parking Service. We are looking for candidates who are comfortable implementing big changes, developing new policies and strategies and are motivated to lead a high performing team to continue the development of an excellent service.
Dr Dave Land, the recruiting manager, invites you to join our mission of creating more accessible town centres, support local businesses, and fostering a safer, more efficient urban environment for all.
He says “we very much welcome your application to head up a dynamic, high-performing and friendly team, located in the heart of the city. You’ll lead the service to deliver ambitious goals for officers, the directorate and wider council. You’ll have the opportunity to drive the service forward, embracing new technologies, innovative practices and a supportive management culture; with the goal of delivering effective and safe city and town transport management”.
What will you be doing?
As cliched as it may sound, every day is different leading a high performing operation with multiple staff and multiple responsibilities in keeping our roads safe for everyone to use. You will lead from the front, setting the vision for the parking service, and delivering the strategy to improve. You will be supporting your principal officers to deliver their jobs, and ensure the service is efficient, effective and puts its staff first and foremost.
On a practical level you will be meeting with senior leadership and Cabinet members on regular basis. You will be setting the budgets, analysing the data and looking for improvements. You will be representing the service in council meetings, and the council in broader regional meetings. You will enable your staff to deliver the best service they can deliver, in a collegiate, supportive and positive way.
About You
As Parking Services Manager, you will have:
- Experience of managing staff, budgets and service areas successfully in pursuit of challenging performance expectations.
- A track record of effective service delivery in a public service environment.
- Experience of service and quality improvement methods and their implementation.
- The ability to show excellent leadership, develop a strong team culture and bring people with you, working under your own initiative to operate across the whole organisation, often to tight deadlines and on multiple work streams.
- Experience of developing and implementing strategic interventions to improve service operations.
The Parking Service
Herefordshire Council operates Parking Enforcement and Car Parking Services as a crucial component of effective city and town transport management. These services involve the strategic provision and regulation of both on-street and off-street parking, utilising tools such as permits, pay-and-display schemes, and civil enforcement officers to manage vehicle flow and parking behaviour.
By discouraging illegal or inconsiderate parking, these services directly enhance public safety, ensuring clear access for emergency vehicles, pedestrians and cyclists, as well as preventing dangerous obstructions at junctions or on pavements. Furthermore, by managing parking demand and promoting turnover of spaces, they actively contribute to lowering congestion, reducing the time drivers spend searching for parking, and improving overall traffic flow within communities.
We Offer
A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Salary range of £51,357 - £55,915
- Enrolment in the Local Government Pension Scheme (LGPS)
- Career progression: clear pathways to progress
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
- Flexible working: including the potential for job-sharing, part-time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Why Choose Us?
Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west.
Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region.
The council priorities over the next four years are set out in the Council Plan, with four main areas;
People: We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life.
Place: We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers.
Growth: We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure.
Transformation: We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money.
Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected].
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.
How to apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role.
For more information or to arrange an informal discussion about the role, please contact: Dr Dave Land: [email protected]
Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we’re looking forward to meeting you!